Richardson Hartley Law has successfully helped Moneda Capital victims recover their money.
UK banks have a duty to protect their customers and the regulator requires them to reimburse investors if certain criteria are met. We have successfully argued on behalf of our clients that they should be refunded by the banks.
We are also now examining ways of other Moneda Capital investors recouping their money if they haven’t been given a full reimbursement of their lost funds or invested by a non-UK bank account.
The bank reimbursement model does have some limitations in that investors can often only reclaim up to £85,000 and must have sent their money from a UK bank. We are aware that many investors were from overseas and so also don’t qualify under the bank reimbursement scheme.
For all these reasons, we are currently investigating a group action for Moneda Capital investors to see if we can help everyone to reclaim their money through litigation.
Martin Richardson, senior partner at Richardson Hartley Law, said: “We are examining a variety of ways to help all victims recover their money in full.”
Richardson Hartley Law offers no win, no fee agreements so you only pay us if we’re successful.
We are currently signing up Moneda Capital investors to help them reclaim money via their banks and also for those who may be interested in the possibility of group litigation.
How We Helped One Moneda Victim To Recover Her Money
Grandmother Dawn Crisp lost £150,000 to Moneda Capital while undergoing cancer treatment.
Representatives of Moneda Capital were fully aware of Dawn’s health issues as they did a face-to-face online consultation when persuading her to invest and at that time she had no hair due to the chemotherapy.
We have so far reclaimed £85,000 for Dawn under the bank reimbursement scheme and are now looking to recover the full amount.
Dawn, 58, first made contact with Moneda Capital in March, 2025.
She had money to invest after receiving an insurance payout for a horrific road accident in 2018 that left her with lifelong injuries. It took her a year to learn to walk again after the accident.
This was another fact that Moneda Capital representatives were aware of.
Dawn had carried out a significant amount of due diligence on the firm and thought she could see her investments on their online platform.
The Moneda Capital representatives had promised her a return of £7,000 a year for three years on a £150,000 investment, a rate of about 4.6 per cent.
Although Moneda was not registered with the FCA, they told her the money would be invested with wealth management firm Strowz Ltd, which was FCA regulated.
She believed that her investments were covered by the Financial Services Compensation Scheme but this proved to be untrue.
In September, 2025, Moneda Capital wrote to Dawn advising her it was under investigation by the Financial Conduct Authority (FCA).
The grandmother-of-three tried to contact the company to get the £150,000 she had invested back, but was referred to the FCA.
She said: “It was callous and cruel, because they knew how ill I was at the time.
“Clearly they have no conscience at all, and I find it hard to believe that people can be that calculating in their behaviour.”
Dawn, from Godalming in Surrey, enlisted the help Richardson Hartley Law which has, so far, recovered £85,000 from her bank, Santander.
The law firm has already successfully recovered money for other victims under banks’ fraud reimbursement scheme.
For some clients they have managed to break through the £85,000 cap set on certain bank reimbursement schemes.
Solicitor Martin Richardson, a senior partner, said: “We were delighted to help Dawn, particularly because of her personal circumstances.
“There are hundreds of victims in the UK who have lost significant sums of money. Many people lost their life-savings.
“While we are pleased that we have recovered £85,000 for Dawn, so far, we are looking to achieve a full refund.”
“The issue is that under the reimbursement scheme banks are only paying out £85,000. Clearly, lots of Moneda Capital victims have lost a lot more than this figure. For that reason we are examining other ways to retrieve the remaining amounts”
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