Frozen Wise Account

At Richardson Hartley Law we have a proven track record on helping to unfreeze Wise accounts.

We are aware that there are thousands of Wise accounts have been frozen through no fault of the account holder.

Bank and payment service provider (PSP) accounts may be legitimately frozen as the result of a police investigation. In these circumstances banks and PSPs are not allowed to tell the account holder why their account has been suspended as they can themselves then be prosecuted for ‘tipping off’.

However, often a Wise has been frozen to protect the account holder due to a security concern that was not their fault. In these cases, Wise account holders can suddenly find themselves frozen out from their account with very little they can do.

At this stage, Richardson Hartley Law can step in and contact Wise to help have your account unfrozen so you can assess your funds again.


How We Can Help:

  • We offer a free initial consultation on your Frozen Wise account.
  • If we believe we can help you, we offer you a fixed fee service.
  • We will write to Wise on your behalf setting out your case.


Why Are There So Many Frozen Wise Accounts?

There seems to a particular problem with frozen Wise accounts.

We understand that this may all stem from a data leak that occured in 2023.

As a result of this data leak we think a number of Wise accounts are frozen to protect the account holder.

However, this has caused legitimate accounts to be frozen when they should not have been.

Can You Help Wise Scam Victims?

Scammers appear to be using the security leak to try and defraud Wise customers.

Fraud is a problem for all payment service providers.

One of the common scams is when fraudsters call up Wise account holders and tell them that their account has been compromised and they need to move their money fast.

This phone call which is designed to panic the account holder can lead to thousands of pounds being scammed.

Our sister website National Fraud Helpline can help Wise scam victims recover their money.

SUBMIT AN ENQUIRY